Built on the Gold Coast, Australia
Premium AI voice agents, built in Australia.
FuseCall answers, qualifies, routes and summarises calls with premium AI voice agents designed for businesses that care about caller experience, privacy, security, workflows, and control over their own customer data.
Basic can be started online. Small Business and Company can be started with an onboarding deposit. Custom and sovereign deployments are scoped with our team.
"Hi, you've reached Northside Plumbing — how can I help?"
- Caller: Sarah — burst pipe, kitchen
- Intent: emergency booking
- Preferred: today, after 3pm
✓ Booking created in calendar
✓ SMS confirmation sent to caller
✓ Owner alerted in Slack
Australian-built
Designed and developed on the Gold Coast, Australia
Premium voice
Built for natural caller experience, not robotic message-taking
Business workflows
Calls can trigger summaries, handoffs, bookings, alerts and integrations
Data ownership
Your call data, transcripts and summaries belong to your business
Sovereign options
Australian data residency and dedicated architecture available by scope
Why we're different
Cheap AI receptionists answer calls. FuseCall protects the front door of your business.
Lower-cost AI receptionist tools can be useful for simple message-taking. FuseCall is built for businesses that need higher-quality conversations, controlled workflows, call intelligence, privacy-conscious architecture, and reliable implementation.
We are not racing to the bottom on minutes. We are building premium AI call infrastructure for businesses that care what happens during and after every call.
Premium caller experience
Natural voice, better call flow design, structured summaries and escalation logic.
Workflow-ready
Route enquiries, capture details, send summaries, trigger integrations and support handoffs.
Data-control-first
Recordings, transcripts, summaries and call metadata should be controlled by the business.
Built for serious operators
For teams that need reliability, privacy, reporting, support and custom implementation options.
Plans
Choose a starting point, order when you're ready
Every plan includes an Australian number, monthly usage and call intelligence. Setup scales with how much you want us to build for you.
Basic
For one site, one location, or a focused trade team
Choose your setup
Configure a standard template yourself
Included each month
- 1 Australian phone number
- 300 standard AI voice minutes/month
- 500 SMS messages/month
- 50k AI credits/month
- 1 AI agent
- Call summaries
- Call recordings and transcripts
- Dashboard and call history
- Email support
Small Business
For growing service businesses and hospitality operators
Implementation from $4,990
Includes workflow design, configuration and launch support
Included each month
- 1 Australian phone number
- 750 standard AI voice minutes/month
- 1,500 SMS messages/month
- 150k AI credits/month
- Up to 3 AI agents
- Inbound and outbound workflows
- Integration and handoff rules
- Quality audit
- Priority support
Recommended for businesses that need workflows, handoffs or integrations.
View usage ratesCompany
For multi-team, multi-location or higher-volume operations
Implementation from $4,990
Included each month
- 1 Australian phone number
- 1,250 standard AI voice minutes/month
- 3,000 SMS messages/month
- 300k AI credits/month
- Up to 5 AI agents
- Workflow engine
- Team access and reporting
- Monthly performance review
- Priority support
Built for operational call flows, reporting and team visibility.
View usage ratesCustom
For complex, partner, white-label, regulated or sovereign builds
Scoped architecture and implementation
Included each month
- Phone numbers by scope
- Call minutes by scope
- SMS messages by scope
- AI credits by scope
- Agents by scope
- Custom integrations
- Complex workflow design
- Dedicated architecture options
- Partner or white-label support
- Sovereign deployment planning
- Commercial terms by scope
For businesses with security, privacy, integration or deployment requirements.
View usage ratesUsage & overage
Clear usage rates
Every plan includes monthly usage. Extra standard minutes, SMS and AI credits are billed transparently. Premium voice, realtime AI and custom workflows are priced separately so standard plans stay clear and predictable.
Prices are shown in AUD. GST treatment is displayed clearly at checkout. Overage is billed monthly in arrears unless otherwise stated.
Premium add-ons
Upgrade when call quality, workflow complexity or compliance matters
Premium voice
From $149/mo or +$0.65/min
Higher-quality voice experience for brand-sensitive calls
Realtime premium agent
From $1.50/min
Lower-latency premium AI for complex conversations
Warm transfer workflow pack
From $99/mo
Screening, live handoff, fallback and return-to-AI logic
Hotel / PMS integration
$199/mo + setup
Connect call flows to accommodation or booking workflows
Extra integration
$149/mo + setup
CRM, calendar, booking, forms, payment or operations systems
AI insights pack
$249/mo
Call trends, summaries, QA, sentiment and management reporting
Priority support / SLA
$249/mo
Faster response and business-critical support
Sovereign deployment planning
Quoted
Data residency, dedicated architecture and security controls
Premium features are priced separately because they create real infrastructure, model, telephony, support and implementation costs.
Pricing philosophy
Why FuseCall does not race to the bottom on minute pricing
Not all AI call minutes are the same.
A cheap minute can be fine for simple message-taking. A FuseCall minute can include premium voice quality, AI reasoning, call recording, transcription, summaries, workflow logic, routing, reporting, support and integration handling.
We price FuseCall to deliver dependable call experiences and usable business outcomes — not just low-cost phone time.
Our customers are not buying minutes. They are buying fewer missed calls, better caller experiences, cleaner handoffs, useful call intelligence, and control over their business data.
Cheaper tools may be right for simple calls. FuseCall is for businesses where the call experience, data handling and follow-through matter.
Security & privacy
Your calls are business data
Every call can contain sensitive information: customer names, phone numbers, booking details, payment context, complaints, service history, operational issues and staff handoff notes.
FuseCall is designed for businesses that want control over how that information is captured, stored, accessed, exported and used.
Business-owned data
Your recordings, transcripts, summaries and call history belong to your business.
Configurable retention
Scope retention rules and deletion policies for your operational needs.
Access control
Restrict who can view call history, summaries, recordings and reports.
Exportable records
Keep usable records of calls, handoffs, summaries and workflow outcomes.
Australian data residency and sovereign deployment options are available on scoped Company and Custom plans.
Sovereign & custom
Sovereign and custom deployments for regulated or privacy-conscious businesses
Some businesses need more than a standard SaaS deployment. FuseCall can scope dedicated architecture, Australian data residency pathways, custom retention rules, stricter access controls, audit requirements, private integrations, and white-label or partner deployments.
These deployments are quoted because the right architecture depends on your risk, data, integrations and operating requirements.
Available by scope
- Australian data residency pathways
- Dedicated architecture
- Custom data retention
- Custom security review
- Role-based access requirements
- Private integrations
- White-label support
- Partner deployment
- Custom commercial terms
Good fit for
- Regulated businesses
- Healthcare-adjacent services
- Financial and professional services
- Accommodation groups
- Franchises
- Multi-location operators
- Government-adjacent suppliers
- Partners and resellers
How ordering works
Three ways to get started
Start Basic online, reserve Small Business or Company with an onboarding deposit, or scope a custom and sovereign build with our team. Pick the path that fits how you want to buy.
Start online
Basic
- 1Select Basic
- 2Choose your setup option
- 3Choose any add-ons
- 4Enter business details
- 5Confirm usage and overage terms
- 6Pay first month + setup
- 7Redirect to onboarding form
Pay your first month plus your chosen setup option, then go straight to onboarding.
Reserve with a deposit
Small Business & Company
- 1Pay the onboarding deposit
- 2Complete the onboarding form
- 3We scope your setup
- 4Remaining setup balance is invoiced
- 5Monthly subscription starts on launch
$990 onboarding deposit today, credited against setup.
Scoped with our team
Custom & Sovereign
- 1Qualification form
- 2Security, data and integration requirements
- 3Architecture call
- 4Proposal
- 5Contract and invoice
Sovereign deployments are scoped, not sold through instant checkout.
FAQ
Pricing questions
Because FuseCall is not built as a cheap message-taking bot. FuseCall minutes can include premium voice, AI reasoning, call summaries, transcripts, recordings, workflow logic, integrations, reporting, security controls and support. Lower-cost tools can be a good fit for simple use cases. FuseCall is for businesses that want higher-quality conversations, stronger data control and reliable workflows.
Yes. FuseCall is designed and developed on the Gold Coast, Australia, for Australian businesses and teams that need reliable AI voice workflows.
Australian data residency and sovereign deployment options are available on scoped Company and Custom plans. We confirm data flow, retention, access and infrastructure requirements during implementation.
Your business call data remains your business data. We provide configurable data handling, retention and access controls, and can scope stricter model-routing and data requirements for regulated or enterprise customers.
Yes. Basic can be started online. Small Business and Company can be started with an onboarding deposit. Custom and sovereign deployments require scoping with our team.
You will receive an onboarding form, business call-flow questionnaire and setup checklist. We then configure your AI agent, number, scripts, escalation rules, summaries and dashboard access. Guided and done-for-you setup options include launch support and testing.
Yes. In many cases you can forward your current number to FuseCall. Number porting or more complex number setups can be scoped during onboarding.
A standard minute is time handled by a standard FuseCall AI voice agent using the standard voice and model configuration for your plan. Premium voice, realtime AI, transfers and custom workflows may be billed separately.
You can continue on transparent overage rates or upgrade to a higher plan with larger inclusions and lower standard minute rates.
From $490/mo
Basic can be started online